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Website Terms of Use for fleetsoft.pl

Terms for the provision of services by electronic means within the meaning of Article 8 of the Act on Providing Services by Electronic Means (ustawa o świadczeniu usług drogą elektroniczną).

Effective from: 29.09.2026

§ 1. General provisions

These Terms set out the rules for using the website available at fleetsoft.pl (hereinafter: the “Website”).

The service provider and owner of the Website is Fleetsoft Sp. z o.o., ul. Braniborska 7/2, 53-680 Wrocław · KRS 0001167162 (registry court: Sąd Rejonowy dla Wrocławia-Fabrycznej we Wrocławiu, VI Wydział Gospodarczy Krajowego Rejestru Sądowego) · NIP 8971952434 · share capital: 5 000 zł (hereinafter: the “Service Provider”). Contact: [email protected].

A User is any person who uses the Website. The FleetSoft offering is addressed to businesses — taxi fleets, courier companies and transport companies.

§ 2. Types and scope of services

The Service Provider provides the following services on the Website free of charge:

Use of the FleetSoft system — the CRM panel and the driver app — is not covered by these Terms and takes place under a separate agreement concluded with the fleet.

The information on the Website, including descriptions of features and packages, does not constitute an offer within the meaning of Article 66 of the Polish Civil Code (Kodeks cywilny), but an invitation to negotiate (Article 71 of the Polish Civil Code). The implementation price is determined on an individual basis.

§ 3. Technical requirements and security

To use the Website, all you need is a device with internet access and an up-to-date browser (e.g. Chrome, Firefox, Safari or Edge). Submitting the form requires JavaScript to be enabled; without it, a request can be sent by email to [email protected]. The Website does not require you to create an account or install any software.

Using services provided by electronic means involves typical threats, such as malware, phishing or attempts to intercept transmissions. The Website uses an encrypted HTTPS connection. We recommend keeping your browser and operating system up to date and checking that the website address is fleetsoft.pl. The Service Provider never asks for passwords or payment card details via the form.

§ 4. Conclusion and termination of the agreement

The agreement for the use of the Website’s content is concluded when the page is opened and is terminated when it is left.

The agreement for handling a request is concluded when the form is submitted and expires once the request has been handled. The User may opt out of being contacted at any time by writing to [email protected].

§ 5. Rules of use

The User must use the Website in accordance with the law and good practice. In particular, the User must not submit unlawful content, provide other people’s data without a legal basis or take any action that disrupts the operation of the Website.

§ 6. Complaints

Complaints concerning the operation of the Website may be submitted to [email protected]. A complaint should include contact details and a description of the problem. The Service Provider will consider the complaint within 14 days of its receipt and will respond to the address or number provided.

§ 7. Intellectual property and trademarks

The content of the Website — texts, graphics, screenshots and page layout — is protected by copyright. Copying it for commercial purposes requires the Service Provider’s consent.

The names Uber, Uber Eats, Bolt, Bolt Food, FreeNow, Wolt, Glovo, Uklon, Revolut, Zen, ERSTE, WhatsApp, Telegram, Instagram and TikTok, as well as other names and marks of third parties, belong to their respective owners. We use them solely to provide information about integrations and system compatibility. This does not mean that these entities cooperate with, sponsor or recommend FleetSoft, unless this is expressly indicated.

§ 8. Liability

The content of the Website is provided for information purposes. Descriptions of features relating to taxes, VAT, KSeF, ZUS, mileage records or contracts with drivers do not constitute legal or tax advice — assessing which obligations apply to a particular company is a matter for its accountant or adviser.

The Service Provider endeavours to ensure that the Website operates without interruption and contains up-to-date information, but is not liable for interruptions resulting from technical causes, maintenance work or actions of third parties. In relation to businesses, the Service Provider’s liability is excluded to the extent permitted by law, except for damage caused intentionally.

§ 9. Personal data

The rules for processing personal data are set out in the Privacy policy.

§ 10. Final provisions

These Terms are made available free of charge on the Website in a form that allows them to be downloaded, saved and printed.

The Service Provider may amend these Terms for important reasons, e.g. changes in the law or in the scope of services. An amendment applies from the date on which the new version is published on the Website and does not apply to requests submitted before that date.

Matters not regulated by these Terms are governed by Polish law, in particular the Act on Providing Services by Electronic Means and the Polish Civil Code.

These Terms are available in Polish, English, Russian and Ukrainian; in the event of any discrepancies, the Polish version prevails.