How personal data is processed on the fleetsoft.pl website — in accordance with the General Data Protection Regulation (GDPR) and Polish law.
Effective from: 29.09.2026
1. Data controller
The controller of your personal data is Fleetsoft Sp. z o.o., ul. Braniborska 7/2, 53-680 Wrocław · KRS 0001167162 (registry court: Sąd Rejonowy dla Wrocławia-Fabrycznej we Wrocławiu, VI Wydział Gospodarczy Krajowego Rejestru Sądowego) · NIP 8971952434 · share capital: 5 000 zł (hereinafter: “FleetSoft”, “we”).
In matters concerning personal data, write to [email protected] or by post to our registered office address. We have not appointed a data protection officer — we handle all enquiries at this address.
2. What data we process
We process only the data that you provide yourself and the technical data necessary for the website to function:
data from the demo request form: first name, phone or WhatsApp number, company name, city and information about the consents given;
data from correspondence, if you write to us by email or via a messaging app: your email address or number and the content of the message;
technical data: IP address and the date and time the form was submitted, as well as data recorded automatically in server logs (IP address, browser type, address of the page visited, time of the request).
The website does not require you to create an account. Please do not provide drivers’ data or special categories of data (e.g. data concerning health) in the form.
3. Purposes and legal bases
Responding to your request, presenting the system and preparing an offer — Article 6(1)(b) GDPR (steps taken at your request prior to entering into a contract) and, if you act on behalf of a company, Article 6(1)(f) GDPR (our legitimate interest: contact with a representative of a prospective customer).
Contact by phone, SMS or WhatsApp about your request — takes place after you have given consent in the form, which is required for such contact by Article 398 of the Electronic Communications Law (Prawo komunikacji elektronicznej).
Information about FleetSoft news and offers in the future — only if you tick a separate, voluntary consent: Article 6(1)(a) GDPR in conjunction with Article 398 of the Electronic Communications Law.
Website security, protection against spam and abuse, server logs — Article 6(1)(f) GDPR.
Establishment, exercise or defence of claims — Article 6(1)(f) GDPR.
Legal obligations, e.g. tax and accounting obligations, if we enter into a contract — Article 6(1)(c) GDPR.
Site usage statistics and analysis — only with your consent given in the cookie banner: art. 6(1)(a) GDPR and art. 399 of the Polish Electronic Communications Law.
4. Do you have to provide your data?
Providing data is voluntary, but without your first name, phone number and consent to be contacted we will not be able to respond to your request. Marketing consent is entirely voluntary — not giving it does not affect the handling of your request.
5. Who we share data with
We do not sell data and do not share it with other companies for their own marketing purposes. Data may be received only by:
the hosting provider on which the website and form handling run;
the email provider to which requests are delivered;
providers of IT services and tools in which we handle requests (e.g. a CRM system);
analytics tool providers — Google (Google Tag Manager / Google Analytics) and Plerdy — only if you have given consent in the cookie banner;
entities authorised under the law (e.g. courts or law enforcement authorities), if they submit a justified request.
Service providers process data on our behalf under data processing agreements (Article 28 GDPR) and solely in accordance with our instructions.
6. Transfers of data outside the EEA
As a rule, we process data within the European Economic Area (EEA). If any of our providers processes data outside the EEA, this takes place only with the safeguards set out in Chapter V GDPR — on the basis of a European Commission decision finding an adequate level of protection (including the EU-US Data Privacy Framework) or standard contractual clauses. On request, we will provide information about the safeguards applied.
7. How long we keep data
request data — until the request has been handled, and then for 12 months from the last contact, unless we enter into a contract;
if we enter into a contract — for its duration, and then until the limitation periods for claims and the periods required by tax and accounting regulations have expired;
data processed on the basis of consent — until consent is withdrawn;
server logs — up to 30 days, unless they are needed to investigate a security incident;
data needed to defend against claims — until the limitation period expires.
8. Your rights
You have the right to:
access your data and obtain a copy of it (Article 15 GDPR);
rectification of your data (Article 16 GDPR);
erasure of your data (Article 17 GDPR);
restriction of processing (Article 18 GDPR);
portability of data processed on the basis of a contract or consent (Article 20 GDPR);
object to processing based on our legitimate interest (Article 21 GDPR) and, in the case of marketing, to object at any time and without giving reasons;
withdraw consent at any time, without affecting the lawfulness of processing carried out before its withdrawal (Article 7(3) GDPR).
To exercise these rights, write to [email protected]. We will respond without undue delay and within one month at the latest.
You also have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes UODO), ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl, or with the supervisory authority in the EU Member State in which you live or work.
9. Automated decision-making and profiling
We do not make decisions about you based solely on automated processing, including profiling (Article 22 GDPR).
10. Cookies and similar technologies
By default, fleetsoft.pl does not store cookies or any other data on your device and does not run any analytics tools. Fonts and other assets are served from our own server.
Only with your consent, given in the cookie banner (art. 399 of the Polish Electronic Communications Law, art. 6(1)(a) GDPR), do we run analytics tools:
Google Tag Manager / Google Analytics (Google Ireland Ltd.) — site visit statistics; stores cookies (including _ga);
Plerdy — click maps and session recordings that help us improve the site; the tool may store its own cookies.
Your decision — consent or refusal — is stored in your browser (localStorage, key fs-consent) for 12 months; this entry is used solely to remember your choice. You can withdraw consent at any time: the "Cookie settings" link in the site footer reopens the banner. Withdrawal does not affect the lawfulness of processing carried out before it. Refusing does not limit the site in any way.
11. Drivers’ data in the FleetSoft system
This policy applies to the fleetsoft.pl website. We process the data of drivers, couriers and employees that a fleet enters into the FleetSoft system as a processor — on behalf of the fleet, which is the controller of that data, under a data processing agreement (Article 28 GDPR). Please direct questions about this data to your fleet in the first instance.
The screenshots of the system published on the website come from a real environment. Personal data visible in the originals has been blurred.
12. Changes to this policy
We update this policy when the law or the way the website operates changes. The current version is always available at this address, and the effective date is given at the beginning of the document. This policy is available in Polish, English, Russian and Ukrainian; in the event of any discrepancies, the Polish version prevails.