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Module · Finance and payments

One panel for every payout commission across the fleet

The commission on a payout decides how much the fleet really earns on handling payments and how drivers feel about working with you. The configurator lets you set it in three variants — flat, percentage and hybrid — and keeps every scheme in one place instead of buried in the settings of individual gateways.

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Work terms: settlement schemes with VAT and bonus, and the number of drivers on each
Work terms: settlement schemes with VAT and bonus, and the number of drivers on each

A commission is a business decision, not a technical setting

In a taxi fleet or a courier company, the commission on a payout moves with market conditions, with the costs charged by payment providers, and with how hard the fleet has to compete for drivers. The trouble starts when every change means opening the settings of a separate payment gateway, and the knowledge of what is set where lives in one person's head.

The commission configurator lifts those decisions out of the technical layer and puts them in a panel used by whoever runs fleet finance. The interface follows the standards of fintech platforms, so setting a rate looks like configuring a payment service rather than editing a configuration file.

The result is simple: changing payout terms stops being an implementation project and becomes an operation the fleet performs on its own.

Three commission types to choose from

Each scheme fits a different business logic. The values below are only examples of settings in the configurator — the fleet decides its own rates.

Flat commission
One amount per operation, whatever the size of the payout — for example 5 zł per request. Predictable for the driver and easy to explain, because the cost of a withdrawal always looks the same.
Percentage commission
A set percentage of the payout amount — for example 2% per operation. The cost grows with the amount, so small payouts stay cheap and large ones cover the cost of handling payments proportionally.
Hybrid commission
The system compares the result of the percentage with the flat amount and charges whichever is higher. This option protects the fleet from a situation where a very small payout generates a commission that does not cover the cost of the operation.
One tab for every scheme
All commission schemes are stored and edited in one place. There is no need to configure each payment gateway separately or to check whether the settings still agree across channels.

How the hybrid commission is calculated — a configuration example

Take a hybrid scheme with the percentage set to 2% and the flat amount set to 5 zł. The system calculates both values and charges the higher one.

On a 200 zł payout the percentage gives 4 zł and the flat amount is 5 zł, so 5 zł is charged. On a 500 zł payout the percentage gives 10 zł, which is more than the flat amount, so 10 zł is charged. Small payouts therefore do not become unprofitable for the fleet, and on larger amounts the commission scales with the operation.

The figures 2% and 5 zł are only example settings that show how the hybrid works. This is not a FleetSoft price list — the fleet defines the actual rates in its own panel and can change them whenever it sees fit.

Rate settings in a single window

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Editing work terms: a separate scheme, bonus rate and VAT for Uber, Bolt, FreeNow and Uklon
Editing work terms: a separate scheme, bonus rate and VAT for Uber, Bolt, FreeNow and Uklon

The most common problem with commissions in fleets is not that they are too high or too low, but that nobody is sure which ones actually apply. Settings scattered across several payment gateways mean a driver pays a different amount depending on the channel, and the owner finds out from a complaint. Keeping every scheme in one tab removes that mismatch at the source.

Commissions in the payout and settlement chain

A configured commission works in the same chain as the payout module. When a payout is requested, the amount together with the commission leaves the driver's balance in the CRM, and only then does the transaction go to the bank. If the bank rejects the transfer, both entries return to the balance — the amount and the commission — so the driver does not pay for an operation that never happened.

On the fleet side, commissions tie into the rest of the settlements: driver and courier balances are fed by posted earnings from the platforms, and the result of payment operations flows into the fleet's HR and accounting records. The answer to how much the fleet earned on handling payouts in a given period comes from system data rather than from a spreadsheet someone assembled by hand.

Frequently asked questions

How is a hybrid commission different from a percentage one?–

A percentage commission always takes a set percentage of the payout amount. A hybrid one compares the result of the percentage with the flat amount you configured and charges whichever of the two is higher, which protects the fleet from a commission too small to cover the cost of the operation itself.

No. All commission schemes are stored and edited in a single configurator tab, so there is no need to duplicate settings across payment channels or to check whether they still agree with each other.

No. They are only example settings that show how each rate type works. The fleet defines the actual commission values in its own panel, depending on the model it uses to work with drivers and couriers.

It returns to the driver's balance together with the payout amount. Two-step posting in the payout module makes sure a failed operation leaves behind neither a charged commission nor a hole in the balance.

No. The configurator is part of the interface and was designed to the standards of fintech platforms — whoever runs fleet finance sets the commission type and its value, in the same panel where all the other schemes are visible.

See also

Driver payouts
Instant payouts to IBAN accounts and cards via Revolut, Zen and ERSTE
Courier settlements
Import XLS reports from Uber Eats, Bolt Food, Wolt and Glovo in one click
Payroll and HR
Timesheets, payroll and cash documents without manual work

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